Your privacy matters to us. This policy explains exactly what personal data dafabet collects, why we collect it, how it is used, and what rights you have as a player in Bangladesh. We keep things straightforward — no legal jargon where plain language will do.
This Privacy Policy applies to all users of the dafabet platform, including the website, mobile site, and app. By using dafabet, you agree to the collection and use of your information as described here. If you have questions, our support team is available 24/7 via live chat.
Dafabet is committed to protecting the privacy of every player who uses the platform. This Privacy Policy sets out how dafabet collects, processes, stores, and protects personal data in connection with the services we provide — including sports betting, live casino, slots, and all other features available on the platform.
We understand that players in Bangladesh want to know their personal information is handled responsibly. That's why this policy is written to be clear and direct. We don't collect data we don't need, we don't sell your information to third parties for marketing purposes, and we give you meaningful control over your own data.
This policy applies to all personal data collected through the dafabet website, mobile site, app, and any communications between you and the platform — including support interactions, email correspondence, and promotional communications you have opted into.
Dafabet processes personal data in accordance with applicable data protection laws. Your data is never sold to third-party advertisers. Any sharing of data with partners is strictly limited to what is necessary to operate the platform and comply with legal obligations.
Dafabet collects personal data that is necessary to provide the platform's services, comply with regulatory requirements, and maintain the security of player accounts. The categories of data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number, address | Account communication, support, verification |
| Financial Data | Payment method details, transaction history | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser, OS | Security monitoring, platform optimisation |
| Usage Data | Betting history, game activity, session duration | Responsible gaming monitoring, personalisation |
| Verification Data | ID documents, proof of address, selfies | KYC compliance, fraud prevention |
We only collect data that is relevant and necessary for the purposes described in this policy. You are not required to provide optional data, but doing so may improve your experience on the platform or speed up certain processes such as withdrawal verification.
Dafabet collects personal data through several channels, depending on how you interact with the platform. Understanding where your data comes from helps you stay informed about what information we hold about you.
Dafabet does not purchase personal data from data brokers or marketing lists. Every piece of data we hold about you comes from your direct interaction with the platform or from regulated service providers we work with.
Dafabet uses your personal data only for legitimate purposes that are necessary to provide the platform's services, meet legal obligations, and protect the interests of both players and the platform. The main purposes for which we use your data are:
Dafabet will never use your personal data for purposes that are incompatible with those listed above without first obtaining your explicit consent or being required to do so by law.
Dafabet uses cookies and similar tracking technologies to operate the platform, improve user experience, and maintain security. Cookies are small text files stored on your device when you visit the platform. They help us remember your preferences, keep you logged in, and detect suspicious activity.
The types of cookies we use include:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may not work as intended. Note that essential and security cookies cannot be disabled as they are necessary for the platform to operate safely.
Dafabet does not use third-party advertising cookies or tracking pixels that share your browsing behaviour with external ad networks. Our analytics are used solely to improve the platform experience for players.
Dafabet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure. These measures include:
While dafabet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account secure — use a strong, unique password and never share your login credentials with anyone.
If you suspect that your dafabet account has been compromised or that your personal data has been accessed without your authorisation, contact our support team immediately. We will investigate and take appropriate action as quickly as possible.
Dafabet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying legal, regulatory, accounting, and reporting requirements. The specific retention periods that apply to different categories of data are as follows:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & identity data | Duration of account + 5 years | KYC and AML regulatory requirements |
| Transaction records | 7 years from transaction date | Financial regulatory compliance |
| Betting history | 5 years from account closure | Dispute resolution, responsible gaming |
| Support communications | 3 years from last interaction | Quality assurance, dispute resolution |
| Technical & usage data | 13 months from collection | Security monitoring, analytics |
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you as an individual. Anonymised data may be retained for longer periods for statistical and analytical purposes.
As a dafabet player, you have a number of rights in relation to your personal data. Dafabet is committed to honouring these rights and making it straightforward for you to exercise them. Your rights include:
You can request a copy of the personal data dafabet holds about you at any time. We will respond within 30 days of receiving your request.
If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected.
In certain circumstances, you can request that we delete your personal data. Note that some data must be retained to comply with legal obligations.
You can ask us to restrict the processing of your data in certain situations, for example while a dispute about its accuracy is being resolved.
Where processing is based on your consent, you can request a copy of your data in a structured, machine-readable format to transfer to another service.
You can object to the processing of your personal data for direct marketing purposes at any time. We will stop processing immediately upon receiving your request.
To exercise any of your privacy rights, contact the dafabet support team via live chat or email. We will acknowledge your request within 5 business days and aim to resolve it within 30 days. There is no charge for making a request.
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how dafabet handles your personal information, please get in touch with us. Our support team is available 24 hours a day, 7 days a week.
When contacting us about a privacy matter, please include your registered email address and a clear description of your request or concern. This helps us locate your account and respond as efficiently as possible.
Dafabet may update this Privacy Policy from time to time to reflect changes in the platform, our practices, or applicable law. When material changes are made, we will notify registered players via email or an in-platform notification. The updated policy will always be available on this page with a revised effective date.
We recommend bookmarking this page and reviewing it periodically. Your continued use of the dafabet platform after any update to this policy constitutes your acceptance of the revised terms.
Privacy at dafabet isn't just a legal checkbox. These are the real practices that keep your data safe every time you use the platform.
Every piece of data transmitted between your device and dafabet is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never sent in plain text — they're encrypted before they leave your device.
Internal access to player data at dafabet is restricted on a need-to-know basis. Staff cannot access your personal information unless it is directly required to resolve a support issue or fulfil a compliance obligation. All access is logged and audited.
Dafabet does not sell your personal data to advertisers, data brokers, or any third party for commercial gain. The only time your data is shared externally is when it is strictly necessary to operate the platform or comply with a legal obligation.
BDT transactions via bKash, Nagad, and Rocket are processed through encrypted, regulated payment channels. Your financial data is handled by certified payment processors and is never stored in full on dafabet's own servers.
Dafabet gives you real control over your personal information. You can request access to your data, ask for corrections, opt out of marketing communications, or request deletion — all through a straightforward process with our support team.
This Privacy Policy is reviewed and updated regularly to reflect changes in the platform, technology, and applicable regulations. Players are notified of material changes, and the latest version is always available on this page with a clear effective date.